Support Center

Quick Help

  • In-app Feedback: Open the app → About → Feedback

  • Email: anote@xcl.ink or zixuanxcl@gmail.com

  • Document Center: Getting Started Guide

FAQ

1. Basic Usage

Q: How do I get started with Ink Pen?

A: Please check out our Getting Started Guide, where we provide detailed instructions and tutorials.

Q: How do I sync notes to other devices?

A: Currently supports the following sync methods:

  1. Export notes to local storage

  2. Install Ink Pen on other devices

  3. Import exported note files

Q: How do I back up my notes?

A: It is recommended to back up your notes regularly:

  1. Select the Export Notes function in the app
  2. Select a suitable storage location to save
  3. It is recommended to keep backup files at multiple time points

2. Data security

Q: Is my data safe?

A: We attach great importance to user data security:

  • All data is stored locally
  • No account registration required
  • No user privacy data is collected

Feedback and suggestions

We attach great importance to your feedback, which is crucial to improving the ink pen:

  1. In-app feedback
  • Open the app
  • Go to the "About" page
  • Click the "Feedback" button
  1. Email feedback
  • anote@xcl.ink
  • zixuanxcl@gmail.com

If you encounter any problems during use, please feel free to contact us. We promise to respond to your inquiries within 48 hours.

Last Updated::
Contributors: tianzixuan